FAQ

Check whether no large in size documents are attached. Due to the established size limit, the form may not be submitted.

Your files can be forwarded to us by email or Live Chat Option.

Once the order form is submitted, editing the assignment details on one’s own is impossible. Still, we can introduce the needed changes instead of you.

The cost of your assignment will be recalculated due to newly laid down specifications. To get the changes implemented, the price difference is to be paid.

The word count can be increased by making an extra order. This option can be found in your personal cabinet, "My orders" section namely.

Additionally, you can request our Live Chat team for help.

The writer’s ID will become visible in the order details (the "Writer" line) once it (order) is assigned.

Yes, a draft consisting of one page can be added to your order. You will be able to get it once 50% of the set deadline expires.

Please, pay attention that an additional payment is to be made for this option.

A free revision can be applied for within the established free revision time frame (it can be either 48 hours or 30 days depending on your writing project).

To send your revision application to your writer, go to My orders – Completed orders, pick the needed assignment and choose the “Request revision” option.

Please remember to provide the writer with detailed revision requirements as well as the deadline.

You may also turn to our Support Agents for assistance.

The indicated details can be altered in the "Profile" tab.

Log in to your personal cabinet, go to "Profile" and pick "Edit Profile." Click "Save changes" to get the updated information introduced.

We strive to assign the writer as soon as possible. The procedure may take from a few minutes to a couple of hours.

In some cases, the process may be lengthier depending on the experts’ availability, urgency, complexity, etc.

If your revision application is late, you are required to make a new order choosing “Revision” as a kind of service.

To communicate with your expert, you should use our messaging system right from your account.

In case of an urgent matter, reach our Live Chat Support.

It can be downloaded from your personal area. Access the "Orders" section in your account and choose the "Files" tab.

Additionally, you will be emailed a link to your order once it is done.

Our company is concentrated on providing writing services only. The tasks connected with coding, computer application development, or programming are not processed by our team.

You will receive an automatic email concerning any changes or updates related to your personal cabinet. You may also get updates via system messages, calls, and SMS.

You will see it in your account. The status "Payment Verification" says that the financial transaction was not completed (in this case, press the "Pay now" tab to conduct a payment or send your payment receipt to us).

The status "Processing" says that your project is allocated to the specialist who commenced working on it.

The status "Sent/Complete" states that you can check the final version of your work in your account.

Your assignment will be delivered in accordance with your deadline. Mind that the countdown starts when your order is submitted and verified. When selecting the due date, remember that your assignment will be delivered to you exactly according to the imposed urgency (e.g. if the time frame is 1 day, your work will be sent to you in 24 hours precisely after the paper verification).

If all the necessary sections of the form are filled, but you still cannot submit your order, check if any documents are attached. If this is the case, submit your order without any attachments which can be then sent to us by email. Remember to insert your assignment ID in the title of the email. Our Support Agents will add the attachments to your order.

It will be uploaded to your personal area once the due date comes. To review your work, find the required file on the "Processing/Completed orders" list and see the "Files" section.

The payments are not processed by us. Therefore, in case of any problems, try to use another payment method or credit/debit card. In addition, we recommend to use another device or browser to conduct a financial transaction. Contact our Support Representatives to get more details.

We provide papers in accordance with the imposed deadlines. The selected time frame impacts both the order cost and writers’ and editors’ salary. Thus, we cannot ask our specialists to provide the assignments they are working on before the due date without compensating the change of the deadline.

The completed assignments will be attached to your order in your cabinet once the set deadline expires. Additionally, you will be emailed a direct link to your complete writing project.

The supreme writing level guarantees that your paper will be immediately allocated to one of our qualified top 30 specialists competent in your field. Additionally, you will be delivered a full report on plagiarism. If you have a Preferred Writer, who has already done your assignments and you were content with the outcome, you can pick the supreme writing level and indicate your preferred writer’s ID when making your new order. Our Writing Department will immediately assign your piece of writing to the Preferred Writer and you will receive a comprehensive plagiarism report.

Sharing your phone number is not obligatory. Nonetheless, it will facilitate the writing process and improve communication in case immediate clarifications are required.

Yes, since we follow a strict policy on privacy. We take all the necessary measures to keep the data about our clients and writers secure. To avoid any misunderstandings and issues connecting the violation of privacy, we have a rule that our writers are not provided with the names and gender of clients whose orders they are working on. Writers’ personal details are not known to the customers as well.

No. During the period of time established for free revisions, you can ask for as many revisions as needed.

According to our policy, we provide non-plagiarized papers. Each text is checked for plagiarism by our modern software before it is uploaded to your personal cabinet.

Our online team consist of the specialists of different academic levels. They have vast experience in creating papers in various academic disciplines. Our Writing Department ensures your orders are assigned to the experts with respective qualifications.

We have excellent VIP services by using which you will be able to use some additional options one of which is called "Get an order proofread by an editor." To make use of it, you need to click the respective VIP option the price of which will be added to the cost of your assignment. Once the service is paid, your work will be edited by one of our Editors after it is produced by the Writer.

The assignment status can be checked manually by logging in to your account. As soon as the payment is made, the status will be altered to "new." Once the specialist is assigned, the status will change to "Processing." The status "Sent" will appear once your project is uploaded to our system.

You may be also informed about the status of your project by means of SMS that can be received when using our VIP services. It follows that you will receive SMS every time the assignment status changes.

Your assignment can be provided when required. Nevertheless, according to our rules, some compensation is to be paid for urgency (here, it goes about the compensation for the specialist’s work on the assignment with the altered deadline). The amount of the compensation depends on the difference between the initial and newly set deadline. For instance, if the time frame is 7 days and you need your order to be completed in 3 days, you will be required to compensate for the price difference of 4 days. The fee will be checked on the website, the compensation order will be placed and the payment link will be sent to you. Once the financial transaction is conducted successfully, you will get your assignment according to the newly imposed deadline.

You just need to select the "Preferred Writer" option, enter your writer’s ID (it can be found in your previous order) in the respective section of the order form and press "Add." Afterwards, your order will be allocated to the mentioned specialist. Please note that you will be required to pay additional 15% if your assignment is done by a Preferred Writer. This fee will go to the writer directly what will ensure the priority of your project among the others.

Once the client makes an order, we begin looking for the most suitable specialist and provide round-the-clock support. At each stage of our cooperation, editing and plagiarism check included, you will get updates from our support agents. We guarantee to deliver each assignment on schedule.

We have the experts who can handle the writing projects of different levels of difficulty ranging from high school to PhD. You may send us your guidelines in advance so that we can see whether we have an appropriate writer to fulfill your task.

In case the "authorization/payment failed" pops up on the screen, try to use another browser/card/payment processing organization/device or contact your payment processing agency/bank.

In case there are any attachments, the chances are high that their size or format is not supported. Detach the files and try to submit your order again. Those files can be sent to us via email or Live Chat, or uploaded to the "Files" section later.

Check your email, Spam/Trash folders included, for the payment receipt and send it to us. In case you have not received it yet, check your bank statement to make certain the fee was charged in the first place. The screenshot of your bank statement can be forwarded to us so that our Financial Department can trace your payment. If neither a receipt nor a charge is available on your bank statement, it means that the financial transaction was not conducted. Thus, try to use another device/web browser/card/payment processing organization.

Yes, you can. Email your requirements to us (you may also use our live chat) and we will request our Writing Department to see whether your assignment can be done.

We do recommend our users to provide their valid contacts so that we can reach them if any extra guidelines are needed urgently.

The process of refunding money may take 3-5 business days depending on the work of your bank.

The messages to your expert can be sent via your personal cabinet. If at the moment you cannot log in to your account, your files/notifications can be emailed to us. Our support representatives will convey your message to your writer immediately.

Here is how you can find your final work in your account:

My orders – Completed orders – Click your assignment ID – the final writing project will be available in the "Files" section.

In case of some difficulties, turn to our Customer Support Representatives for assistance.

It will be provided to you in accordance with the imposed deadline. It can be checked in the following way:

My orders –Processing orders – Click your project ID – the "Delivery" section (it shows the exact delivery time).

According to our rules, a client has to provide their writer with all the material needed to complete the task if it is unavailable on the web.

Refresh the page and ensure that there are no large attachments. The documents attached to the order form can be removed and then emailed to support@marvelous-essays.com or sent to us via Live Chat.

Log in to your personal cabinet, click “Additional Order” next to your assignment and submit the online form. You will be taken to the payment page. Both assignments will be linked together. Note that our support team can place your additional order instead of you.

The urgency can be altered if you provide compensation for the difference between the initially imposed time frame and the new one. To introduce the change of the deadline and find out the amount of the compensation, reach our support representatives.

Feel free to send a part of your guidelines to our support managers by email/Live Chat and we will help you pick the right type of assignment.

We guarantee to provide our clients with plagiarism-free writing projects. Each project is rigorously checked by our experts. Each piece of writing is allocated to the specialist with respective qualification who researches the topic extensively and performs scratch writing.

Hence, you can be certain that the work ordered from us will go through all plagiarism scanning procedures. By the way, you will get an opportunity to test your writing project for authenticity with the help of the scanner PlagiarismSearch once it is delivered to you. Note that such checker as Turnitin is not used by our agency since it saves the previously scanned documents meaning that the same file cannot be submitted a couple of times.

We guarantee that no information about our clients is recorded by our agency. Not a single person will find out about our business deal since we never share any data about our users with anyone.

Yes, it will since we grant scheduled delivery of all our papers. You just need to specify the due date when submitting your order and the assigned expert will consider it when fulfilling your task.

The rates set at our site are stable. Though you can always contact us via Live Chat and discuss your particular assignment and its cost. Additionally, our customers can make use of our discount scheme. If you submit your assignment to us right now, the chances that you will be provided with a discount are very high.

If you have any comments, questions, or requests, use our online messaging system to reach your expert. In addition, you may address our Support Representatives by our toll-free number or Live Chat in case of urgent issues.

Such a problem can arise from the attached documents. There can be more than one file attached to the order form or a large document that cannot be processed. Under the circumstances, place your order without any attachments. Once it is placed, provide the attached files via your personal cabinet or you may ask our support team for help.

We will be able to help you if we have an appropriate specialist to take your test. Please contact our support agents before placing your order to find out whether there is an available writer.

Please, inform either our Customer Support Team (by phone or Live Chat) or our Financial Department (by email: essayissues@gmail.com) about your decision. Once your refund request is processed and approved, your bonus credits will be allocated to your personal cabinet. As soon as the bonus is credited, you will be able to use it to pay for your assignment. Please, pay attention that bonus credits will appear in your account right after the approval of your refund application.

Remember to pick the deadline every time you place your orders on our website. Our specialists always mind the time frames you pay for. For example, if you choose 12 hours, you will be delivered your work in 12 hours. Once the assignment is completed, it will be uploaded to your personal area at our site. In addition, you will get an email informing you about it. Once the notification is received, log in to your account to download your assignment.

To be able to fully understand what you need, contact us via Live Chat or email your guidelines to us before submitting your order. Your instructions will be examined and you will be advised about the type of assignment that has to be selected in the order form.

Though we do not guarantee any scores, for clear reasons, we promise to provide our clients with the writing projects meeting the highest standards of quality. For you to be absolutely confident about the said, we would like to inform you that our writers hold MA and PhD degrees in diverse fields of study. Our agency has been successfully operating on the market for more than 20 years and has a large number of satisfied clients. You can browse the "Samples" page on our website to ensure that our specialists are experts in producing top-flight papers.

According to the delivery policy implemented by our company, you are to get your writing project once your deadline expires. Nevertheless, if you need it to be delivered earlier, you have an opportunity to make a compensation order to cover the difference in price. If you find yourself in such a situation, contact us via Live Chat and we will calculate the amount of the compensation and help you make a compensation order.

All assignments are done by the trained specialists competent in respective areas.

You may contact us via Live Chat or send an email to support@marvelous-essays.com, provide our Support Agents with your guidelines and we will check everything for you.

The cost of any writing project depends on several items such as the deadline, number of words/pages, academic level, etc. To detect how much you will need to pay for your future assignment, you are welcome to access our "Prices" section or contact us via Live Chat and our support representatives will help you determine the cost of your assignment.

Your completed writing projects will be emailed to you. In addition, they will be uploaded to your personal area. You will be able to download them anytime.

Yes, our experts can help you finish your piece of writing. In case of queries about how to place such an order, contact us via Live Chat and our Customer Support Agents will explain you everything in detail.

You can address us anytime since we work around the clock.

Our specialists are experienced in managing urgent orders. To save your time and be sure that your writing project will be done on schedule, you should consult with our Support Representatives.

Log in to your personal cabinet, access your previous assignment page, and find the ID of the expert who worked on it. When placing your new order, enter that ID in the "Preferred Writer" field so that the same specialist is allocated to your paper.

Yes, we can. To get help with your online test, you should:

• Choose an "Online Test" as a kind of assignment and complete the order form;
• Upload the files/material related to your test so that our writer can prepare for it;
• State the date, time, duration of the test, and your time zone in the description section;
• Provide the login data so that the writer can access the website where the test has to be taken.

You give us the requirements – our expert prepares for your test and then accesses the respective site at the indicated time to take your test.

In case the received paper does not meet some of the specifications provided at the ordering stage, you can apply for a revision within 2 days after the due date. If initial guidelines were not altered during the writing procedure, the revision will be made for free. In case of new instructions, you will be required to provide the writer with the compensation to get your paper revised.

We do not promise any scores since professors may evaluate assignments in their own way. Still, we guarantee that each work we provide is original and meets the set writing criteria. A free revision can be provided if required.

Your texts can be tested for authenticity at no cost within a year if you tick a respective VIP option when making your order.